A NEW TOOL TO MANAGE THE WORKSHOP
HAWICA wants to connect the Workshop and the Cyclist through a global network, granting transparency and satisfaction to the cyclist. We target to add value to both parties by improving the service access rendered by the workshops, and improve their intrenal customer contact in an efficient and transparent way with easy access.
DO YOU FEEL THE NEED TO INCREASE CUSTOMER SATISFACTION AND IMPROVE YOUR INTERNAL PROCESS IN A TRANSPARENT AND EFFICIENT MODE?
HAWICA is an integrated service through a WEBB APP, which allows the WORKSHOP to manage its customer contacts, the interaction for servicing his digital garage and to schedule the workload proactively.
HAWICA OFFERS A NEW TOOL FOR THE WORK LOAD MANAGEMENT AT THE WORKSHOP
We offer the workshops an innovative and smart tool to manage its customers and the organisation of its service work. Thanks to the integrated functions with its MOBILE APP, the workshops will have a direct communication tool with their end customer, which promotes trust, relationship and customer satisfaction. We want to raise consciousness about the importance of bike maintenance at the customer level and make them aware for the need of their buy-in into a regular maintenance schedule.